Frequently Asked Questions
Everything you need to know about your Double Top Darts experience.
How long does shipping take within the UK?
Standard delivery typically takes 2-3 working days, while our express shipping option ensures your darts equipment arrives within 24 hours if ordered before 2 PM.
Can I return a set of darts if I don't like the grip?
Yes, we offer a 30-day return policy. However, darts must be in their original packaging and in unused condition. Custom-fitted or used points cannot be returned.
Do you offer international shipping for overseas players?
Absolutely. We ship worldwide using tracked postal services. Shipping costs and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Apple Pay to ensure a secure and convenient checkout process for all customers.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the courier's tracking portal.
Are your products genuine brand-name equipment?
Yes, we are an authorized retailer for all major brands including Winmau, Target, Unicorn, and Harrows, guaranteeing 100% authentic professional equipment.